Friday 19 September 2014

Questions frequently asked by #rdguk residents

We have developed this frequently asked questions blog post as we thought it might be useful to residents and also save us a bit of time. Let us know what you think and if anything is missing or incorrect.

I would always suggest talking to your neighbours, advice organisations and the council about a problem first and if you are struggling to get anywhere then raise it with your councillors. This means we can work for you most effectively and concentrate on things people are unable to resolve themselves. Also, quite often you will get a quicker response by going directly to the council.

Please remember that most councillors have other jobs as well and that the Green Party is a volunteer organisation. The more people who get involved the more we can get done.

Q. Practically what does a councillor do? Q. How do I contact the council and my Green Party councillors?
Q. Where can I get independent advice in Reading?
Q.Where can I find out more about a planning application in my area?
Q. Where can I find out about an ongoing transport consultation?
Q. What can I do about speeding in my road?
Q. What can I do about cars parking on and blocking the pavement?
Q. I’m generating more waste than will fit in my bin what can I do?
Q. I’m fed up with litter and fly tipping in my area what can I do?
Q. There are so many cars in our road that we are struggling to park. What can we do?
Q. I have noisy neighbours what can I do?
Q. What can I do about weeds and hedges blocking the pavement?
Q. The streetlight outside my house is broken, what can I do?
Q. What can be done about someone parking blocking the dropped kerb in front of my drive and blocking me in?




Reading councillors are responsible for setting the strategic direction of the council. Councillors represent residents views at council meetings when developing strategies and policies. Councillors also work with their constituents tackling smaller problems impacting on a road or individual. Councillors can help with anything from education to the economy to care.

Q. How do I contact the council and my Green Party councillors?

This page has the contact details for the council:
http://beta.reading.gov.uk/contactus

You can find contact information for your Green Party councillors here.
http://reading.greenparty.org.uk/people.html

Q. Where can I get independent advice in Reading?

In East Reading there is Communicare: http://www.communicare.org.uk/
In the town centre there is the Citizens Advice Bureau: http://rcab.org.uk/
In West Reading there is the Welfare Rights Unit: http://www.readingcommunitywelfarerightsunit.co.uk/
The national housing charity Shelter provides excellent housing advice: http://england.shelter.org.uk/

Q.Where can I find out more about a planning application in my area?

You can look up details of planning applications on Reading Borough Council’s planning portal which is here: http://planning.reading.gov.uk/fastweb_PL/welcome.asp

If you have a query you can contact the duty planning officer via the Council call centre.

Q. Where can I find out about an ongoing transport consultation?

You can look up details of current transport consultations here: http://www.reading-travelinfo.co.uk/traffic-orders/advertised-traffic-orders.aspx

Q. What can I do about speeding in my road?

You should report this to the police: http://www.thamesvalley.police.uk/yournh/yournh-tvp-pol-area/yournh-tvp-pol-area-n468
Also let your councillors and the council know. Following a Green Party campaign the council has some speed monitoring equipment which it can deploy in your road to find out what speed people are travelling at. The appropriate action can then be taken.

Q. What can I do about cars parking on and blocking the pavement?

We think that it is important to keep pavements clear so that people can walk down them safely and are not forced out into the road. However sometimes this can be a balance and sometimes two wheels on the pavement does not cause any problems. You can get hold of a leaflet on the issue to use as you see fit here. Alternatively sometimes restrictions such as double yellow lines can be used on one side of a road, for example, to tackle this problem.

Q. I’m generating more waste than will fit in my bin what can I do?

If there are over five adults living at a property then you can be issued with extra bins. Contact the council to ask about this and if you don’t get anywhere with them please contact your local councillors.

Q. I’m fed up with litter and fly tipping in my area what can I do?

Let us know if you have any information about who is fly tipping or dropping litter. You can download an app for your smart phone to report litter and fly tipping more easily.
http://loveclean.reading.gov.uk/reports
You might also be interested in organising a cleanup in your area as part of Reading RESCUE.
http://readingrescue.org.uk/

Q. There are so many cars in our road that we are struggling to park. What can we do?

There are more cars in the area than it was ever designed for. The Green Party has been promoting alternatives to the car, but without action from the government progress is slow. Residents’ parking is one thing that might make a difference because it limits the number of cars per household to two. The council usually wants to see support from over 50% of the residents in a road. You could collect signatures to demonstrate this. Get in contact and we can provide more advice.

Q. I have noisy neighbours what can I do?

You should contact the council and the Environmental Health Team may be able to help. If you believe the noise is coming from a student household you should contact the University. Let us know and we can supply you with the correct contact details.

Q. What can I do about weeds and hedges blocking the pavement?

The council is responsible for the public highway, so the council is probably responsible for weeds and hedges blocking it. The council tackles weeds once a year and will contact householders whose hedges are encroaching on the pavement to get them to cut them back. I would suggest contacting the council directly on this with specifics such as house numbers.

Q. The streetlight outside my house is broken, what can I do?

Every streetlight has a number on it. Contact the council with this number and telling them what the problem with the streetlight is – no light, blinking, on in the daytime. It usually takes the council’s contractor about a month to fix them.




The police are responsible for taking action when someone has blocked a dropped kerb in front of your drive – if you are blocked in. If you are blocked out then they will not take any action. You can get the council to paint an advisory white line (access protection marking) on the road by your dropped kerb. It should be noted that these are only advisory and so people parking on these cannot be ticketed. There is also a charge. Contact the council for more information on this.

If you have contacted the council on anything and not been able to get anywhere then please let us know and we can chase it up.


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